Creating Awareness Program
How Awareness Programs are Created
Introduction
In this episode, we explain how Awareness Programs are created based on your strategy.
Creating Awareness
To create an Awareness Program go to Actions / Add and complete the form. Your strategy and good understanding of the attributes as covered in previous episodes should be enough for you to understand what needs to be done.
Bear in mind that when you save an awareness program your content will be uploaded to eramba and that might take some time.
Status
Awareness programs have two possible statuses:
- Paused: the program won't be active and it won't send emails to its participants
- Started: the program will send emails as needed to its participants
You can change the status of a program at any time using the item menu option. By default when an Awareness Program is created the default status is "Paused". You need to manually change the status to "Start" for the program to initiate. Emails will be sent the day after you started the program (at midnight)
Reset
When an awareness program has been working for some time or you are doing some testing, you might need all "counters" to reset themselves.
MISSING SCREENSHOT