Online Assessments

Use Cases

The Online Assessment (OA) module is a versatile tool in Eramba, suitable for a wide range of purposes. Whenever you need to gather information by asking questions, this feature is the ideal choice.

Because you define the questionnaires, the OA module is highly flexible and can be adapted to various scenarios, including Risk Assessments, Vendor Evaluations, Privacy Audits, Consulting Engagements, Gap Analyses, and more. Its customizable nature makes it a powerful resource for diverse use cases.

Portal

Participants answering your questions will use a dedicated portal called the “Online Assessment” (OA) portal. While this portal is part of the Eramba application, it operates separately from the Main Portal where you typically manage Eramba.

Participants can access the OA portal in two ways:

• Account-Based Access: You create accounts for each participant, allowing them to log in.
• Link-Based Access: A unique link is generated for each OA, enabling participants to access the portal without needing an account. This option simplifies OA management by eliminating the need for account creation and maintenance.

It is perfectly normal to expose the Online Assessment (OA) portal to the internet.

• For Eramba Cloud Users: The OA portal is internet-accessible as soon as you activate it (disabled by default).
• For Self-Hosted Eramba Users: You’ll need to configure your infrastructure to allow access from remote networks or the internet. This may involve setting up appropriate DNS records, opening firewall rules, or configuring reverse proxies to ensure secure external access to the system.

Participants

When you create an Online Assessment (OA), you will assign one or more recipient accounts to it. Only these assigned recipients will be able to access the specific OA created for them. This ensures that access is restricted and you don’t have to worry about unauthorized individuals accessing assessments not intended for them.

Templates

The questionnaire used in your Online Assessments (OAs) is crucial to their success. Well-crafted questions simplify the process for both the respondents and the reviewers. We strongly recommend investing time to design clear, concise, and effective questions.

To help you get started, our GRC templates, available on our website, include several sample OA questionnaires. These templates are intended to serve as inspiration for creating your own tailored assessments.

Feedback

The feedback received from your questions will guide your teams in deciding the next steps. In Eramba, you can handle responses in two main ways:

• Create Findings: If the feedback is unsatisfactory and you require corrective actions, you can manually create findings in the respective module.
• Create Third-Party Risks: If the feedback is unfavorable but must be accepted, you can document it as a third-party risk. This is also a manual process in its respective module.

Additionally, if you use scoring in your questionnaires, you can automate email notifications or outgoing REST API calls based on the results, such as triggering alerts for “Above score” or “Below score” thresholds, streamlining your follow-up process.